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QMusic COVID-19 Resource Database

Government Support
Important Contacts and Information Sources
Mental Health Resources
Grants and Fundraising
Resources for Going Digital

Government Support

Email our Federal and State Contacts

We're expecting announcements in the coming days from Federal and state governments and we want to make sure workers and businesses in the creative industries are supported in government crisis funding packages. 

It's imperative that you reach out ASAP. I Lost My Gig have drafted two letters for you to send (one for customising, one you can send without adding anything) - ACCESS THE LETTERS.

Sound of Silence

A national industry initiative to raise funds for Support Act and CrewCare. 

Sound Of Silence (SOS) is a national initiative from a Music Industry Taskforce (QMusic a proud member), representing our diverse music industry to bring immediate relief for an industry at the existential brink. 

By working with Support Act and CrewCare and through a raft of targeted activity, we hope to alleviate the severe haemorrhaging of income that has come with widespread cancellations of festivals, concerts, shows and local gigs.

Find Out More

Important Contacts and Information Sources

More information and useful links

  • National Coronavirus Health Information Line: 1800 020 080

  • World Health Organisation

  • Australian Government: Department of Health Coronavirus resources

  • MAP OF VIRUS - Johns Hopkins international map of the virus

  • Australian Taxation Office (ATO): If you are experiencing difficulties with tax obligations because of COVID-19, phone the ATO Emergency Support Infoline 1800 806 218

  • Fair Work Ombudsman: Find out about your workplace entitlements and obligations if you're affected by the outbreak of COVID-19.

  • Centrelink: Information and services to help you if you’re affected by coronavirus (COVID-19) or looking for more details.
    Check your eligibility here.
      Do not go into offices if it can be avoided.
      Staffing has had to be reduced to accomodate social distancing measures.
      Queues are substantial.
      Use the http://my.gov.au/ website. It has been the victim of a DDOS attack, but is currently processing 55,000 users at a time.
      If you cannot get on today, they will allow you to register an "intent to claim" that can be backdated to today.
      If you do not already have a CRN (customer reference number which you may already have – 9 numbers), you now DO NOT need to go to an office. They will make this available online and over the phone.
      Call centre hours increase to 8am to 8pm local.
      REMEMBER - Keep persevering with your application. They will get backdated to the day you lodge your intent to claim.

Mental Health Resources

  • Support Act
    https://supportact.org.au/ Helpline: 1800 959 500

    Support Act delivers crisis relief services to artists, crew and music workers as a result of ill health, injury, a mental health problem, or some other crisis that impacts on their ability to work in music. The Support Act Wellbeing Helpline is a free, confidential counselling service that is available to anyone working in Australian music (all genres), or the Australian Performing Arts, who needs to talk to someone about any aspect of their wellbeing.
  • Lifeline Australia
    www.lifeline.org.au 13 11 14

    Lifeline Australia provides a free, confidential and anonymous, 24-hour telephone counselling service for adults needing emotional support. Lifeline Australia also has a range of information and resources available from their website, about providing care in times of crisis.
  • beyondblue
    www.beyondblue.org.au 1300 22 4636 (toll free)

    beyondblue is a national organisation that has a range of information and resources associated with depression and anxiety. The Support Service runs 24 hours a day, seven days a week. All calls are one-on-one with a trained mental health professional, and completely confidential.
  • Kids Help Line
    www.kidshelp.com.au 1800 55 1800

    A number of children and youth may also need emotional. Kids Help Line is a free and confidential, telephone counselling service for 5 to 25 year old in Australia.
  • Black Dog Institute

    The Black Dog Institute provides a 24 hour free mobile phone/computer-based program to assist those with mild to moderate depression, anxiety and stress.
  • Headspace Meditation App

    The free to download Headspace meditation app provides a complimentary Basics pack to guide you through the essentials of meditation and mindfulness.
  • Entertainment Assist

    Free series of mental health and wellbeing webinars for Entertainment Industry practitioners.

Grants & Fundraising

Initiatives & Resources for Going Digital

Digital Community Initiatives

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