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Contact

Where to go
for help

Helplines and resources
for discrimination, abuse and assault

#In an emergency, call triple zero - 000

#IF YOU SEE SOMETHING, SAY SOMETHING

Police Beat

Fortitude Valley

3737 5844

Chaplain Watch

Brisbane, Thursday - Sunday 11pm – 4am

0422 145 544

#Helplines for counselling and advice

DVConnect Helplines

Womensline: 1800 811 811
Mensline: 1800 600 636

If you identify as non-binary, call the service you feel most comfortable contacting, and let them know your preferred pronoun.

1800RESPECT

1800 737 732

Sexual Assault Helpline

7:30am to 11:30pm, 7 days a week

1800 010 120

Murri Watch

9am - 4pm, Monday to Thursday
9am to 12pm, Friday

1300 692 824

Elder Abuse Helpline

9am to 5pm, Monday to Friday

1300 651 192

Beyond Blue Helpline

1300 224 636

Lifeline Crisis Counselling Line

24 hours a day

131 114

Support Act Wellbeing Helpline

For arts & music workers

1800 959 500

13 HEALTH

A confidential phone service that provides health advice to Queenslanders.

24 hours a day, 7 days a week for the cost of a local call.

13 432 584

Alcohol Drug Information Service (ADIS)

24/7 Alcohol and Drug Support

Call  1800 177 833

Zig Zag - Young Women’s Resource Centre Inc

Provides a place of healing, support and social action for young women aged 12-25 years.

P (07) 3843 1823

or email info@zigzag.org.au

13YARN

If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN on 13 92 76 (24 hours/7 days) and talk with an Aboriginal or Torres Strait Islander Crisis Supporter.

13 92 76

Please contact safety@qmusic.com.au if you believe you've observed or experienced inappropriate, abusive or illegal behaviours at a QMusic event. QMusic will work to assess the situation and to respond as soon as possible. 

Notifying QMusic does not constitute or replace reporting to police or seeking help through relevant support services.

All legal offences should be reported to Police 131 444 or in an emergency 000.

#Rights and Responsibilities

What your rights and responsibilities are, what you can do, and what help is available.


#Resources for Events and Festivals

There are several resources and services available to event and festival organisers; here are just a few that we've worked with:

  • Concert Care can assist you to ensure safety support crew are available with trained professional social workers, counsellors, nurses, doctors and mental health peers, who specialise in harm reduction and creating emotionally safe, kind, judgement free and inclusive spaces for all.
  • Support Act develop and implement a range of life-saving mental health prevention, education and training programs, such as Mental Health First Aid Training, Press Play, Workplace Wellbeing Check-Ins plus On My Mind and Yarning Strong open access webinars. 
  • LEWP (Live Event Wellbeing Program) provides psychological safe spaces and social / emotional support to help build community spirit, wellbeing, inclusion and cohesion at any live event. LEWP has provided support on national tours around Australia.
  • Chaplain Watch and Chill Out Zone: Recovery and First Aid for Entertainment Precincts.
  • MATE Bystander, an education and intervention program teaching us all to be leaders in the prevention of violence and problematic behaviour.
  • Hi Ground. education and harm minimisation. 
  • Arts Well Being Collective, a guide to help you in the intensity of festival delivery.

This is a growing list of resources—community contributions are welcome and encouraged. 

Email: safety@qmusic.com.au
Subject line: Safety Resource Contribution 

#Read more

Tips for a Top Night Out
QMusic Concert Care

Thanks to the Investing in Queensland Women Grant, we have been able to pilot the Concert Care program in venues and build out our growing list of resources for community access

QMUSIC acknowledges the many Traditional Custodian groups all across what is now referred to as Queensland. We pay our respect to all elders: past, present and emerging. As a peak body we also acknowledge the important role that music has played and continues to play on these lands since the very first sunrise.

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